Refund and Returns Policy

Here’s a Refund and Returns Policy for Techvion. Since Techvion offers IT services (not physical products), this policy is framed around service refunds/cancellations rather than product returns. As with the Privacy Policy, I’d recommend having this reviewed by a legal professional before publishing, since refund terms can have legal implications depending on your contracts and location.

Refund and Returns Policy

Last Updated: July 26, 2026

At Techvion, we are committed to delivering high-quality IT services and ensuring client satisfaction. This Refund and Returns Policy outlines the terms under which refunds may be issued for services purchased through techvion.org.

Please note: as Techvion provides digital and professional services rather than physical products, this policy applies to service fees, subscriptions, and project payments rather than product returns.

1. Service Refunds

Because our services involve custom work, time, and resources, refund eligibility depends on the stage of the project or service at the time of the request:

Before Work Begins: If you cancel a service before any work has started, you are eligible for a full refund.
After Work Has Started: If work has already begun, you may be eligible for a partial refund based on the amount of work completed and resources used.
After Project Completion: Once a project or service has been fully delivered and approved by the client, it is generally non-refundable.

2. Non-Refundable Items

The following are generally not eligible for a refund:

Completed and delivered projects that have been approved by the client
Custom development work, design assets, or code already delivered
Third-party costs already incurred on your behalf (e.g., domain registration, hosting fees, software licenses, plugins)
Consultation fees for sessions already conducted

3. Requesting a Refund

To request a refund, please contact us within 7 days of the payment or milestone in question with the following details:

Your full name and contact information
Invoice or order number
Reason for the refund request
Any relevant project details

Send your request to admin@techvion.org. We will review your request and respond within 5–7 business days.

4. Cancellations

If you wish to cancel an ongoing service or subscription:

Notify us in writing at admin@techvion.org
Cancellation will take effect at the end of the current billing cycle or project milestone
Any outstanding fees for work already completed remain payable

5. Disputes and Dissatisfaction

If you are not satisfied with the quality of a delivered service, please contact us within 7 days of delivery. We will work with you to address concerns through revisions, corrections, or, where appropriate, a partial refund at our discretion.

6. Late or Missing Refunds

If a refund has been approved but you have not received it within the expected timeframe:

Check your bank account or payment method again
Contact your bank or payment provider, as processing times may vary
If you still haven’t received your refund, contact us at admin@techvion.org

7. Changes to This Policy

Techvion reserves the right to update or modify this Refund and Returns Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.